Creaciones Kukulkan S.A. de C.V. (hereinafter referred to as “Nectar Maya”) makes our privacy policy available to all our website users and in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties in order that you decide expressly, freely and voluntarily, if you wish to provide us with the personal data that is requested on the Web for the provision of our services.

In addition to the above, we inform you that Nectar Maya has its address located at: Blvd. Kukulkan C. c. Plaza Caracol Zona Hotelera Loc 59 Local 59 Cancun Benito Juarez Quintana Roo 77500

Information collected:

Our website may collect personal information, for example: Name, contact information such as your email address, phone number and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.

On the other hand, we inform you that your personal data will not be shared with any authority, company, organization or person other than us and will be used exclusively for the purposes indicated.

Use of information collected:

The personal data that we collect from you, the users, will be used to specify our relationship with you, as well as to attend to the services and / or orders that you request, including informing you about changes or new services and products related to the one contracted or acquired by the client; as well as make them aware of our marketing advertising campaigns.

Our intention is to provide you with the best possible service, in addition we create our user database and thus send them periodic emails through our site with special offers, new products, statistical analysis and other advertising information that we consider relevant to you or that may provide you For any benefit, these emails will be sent to the address you provide and may be canceled at any time.

The user of our website must fill in the forms with true, exact, complete and updated information, responding to the damages that may be caused by the faulty completion of the form with false, inaccurate, incomplete or outdated information.

We also use web analysis services (for example: Google Analytics or similar tools) to help analyze our website, including the use made by users of the website and thus improve usability. In no case are they associated with data that could identify the user.

In case the user has any questions about data protection or their right to privacy, contact Nectar Maya by any of the means of contact on our website, email or our address indicated at the beginning of this notice.

Exercise of rights of access, rectification, cancellation and opposition :

Our users have at all times the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); Similarly, you have the right to have your information removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, the user must submit the respective request in the following way: Through a request sent to the email In the same way, the foregoing will also serve to know the procedure and requirements for the exercise of ARCO rights, however, the request to exercise these rights must contain the following information: Name; Telephone; Content or reason for request; Firm. And the response to the request will be given in 10 business days and will be communicated through the same email

Nectar Maya reserves the right to modify this data privacy policy to adapt it to new legislation and jurisprudence, as well as to interpretive criteria of these regulations that are published by the corresponding Data Protection agency. In such case, Nectar Maya will announce said changes on the portal with sufficient notice before applying changes.

We protect the information of our users:

Taking all possible measures to safeguard and protect personal information against any kind of abuse, interference or loss, but also any unauthorized disclosure, modification or access. We have adopted our security policy:

  • Security levels of protection of personal data required by current legislation on data protection, installing the technical and organizational measures necessary to prevent loss, misuse, alteration, unauthorized access and other possible risks.
  • Nectar Maya is obliged to comply with the obligation of secrecy regarding the data contained in the automated database established in the applicable data protection legislation.
  • Nectar Maya informs that the collection of data on the web is carried out in a technological environment that applies high levels of security and confidentiality in the transmission of information. However, the User must be aware that Internet security measures are not impregnable.
  • Restrict access to information that is collected about the user.
  • Nectar Maya, uses PayPal to process the credit card payment. PayPal is in charge of security on your credit card. When paying with PayPal, the store will no longer see the digits of your credit card from your bank account. Your financial information is secure and your details are protected by PayPal’s Buyer Protection Policy


 A cookie (file) is created to be stored on the computer of each user of the website with prior permission, by accepting said file it then serves to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its web.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service on websites, they do not give access to information from your computer or from you, unless you want it to and provide it directly. You can accept or deny the use of cookies, however, most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If they are declined, you may not be able to use some of our services.

Links to Third Parties:

 Nectar Maya, may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.